Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment is received.

Shipping Times

Estimated delivery times:

• United States: 5–15 business days
• Canada: 7–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, holidays, or other factors beyond our control.

Order Tracking

Tracking information will be provided when available and sent to the email address used during checkout.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at somnoria.support@gmail.com and we will do our best to assist you.

Customs, Duties and Taxes

Orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Any such charges are the responsibility of the customer.

Contact

For shipping-related questions, please contact:

Somnoria
somnoria.support@gmail.com